Terms & Conditions

TERMS AND CONDITIONS
BUYER-READ CAREFULLY BEFORE SIGNING!
Credit
Offers net 30 terms on orders approved by our factors . We also accept credit cards, approved company and personal checks, money orders, cashiers checks and cash. Processing net 30 terms for new customers may take several days to approve.
Prices
For discounted pricing, contact your Sales or Customer Service Representative. Pricing is
calculated by quantity ordered per SKU. Prices are subject to change without notice. For
out of EVERGREEN INTERNATIONAL scale orders, please call for availability and pricing.
Styles, Colors, and Inventory
For the most current listing of styles, colors and inventory, visit our website
at www.evergreen.net.pk. Please note that based on demand and sales, EVERGREEN
INTERNATIONAL reserves the right to discontinue styles, colors and size without prior
notification.
Wholesale Account Qualification
EVERGREEN INTERNATIONAL is manufacturing products suitable for apparel
decorators, and the imprintable, embroidery, and promotional markets. EVERGREEN INTERNATIONAL does not sell garments to the general public. Our
product is intended for companies that embellish for resale and as a resource for
their customers. You may not resell any EVERGREEN INTERNATIONAL products to
any person or entity, unless you first modify those products by printing, embellishing, or decorating them so as to clearly distinguish them from EVERGREEN
INTERNATIONAL product line. A reseller’s certificate number must be provided at
time of account set up. Call us at 0092 333 5257000 or visit our
website www.evergreen.net.pk for account set up and evaluation.
Garment Specifications
Please note EVERGREEN INTERNATIONAL makes periodic updates to garment
specifications. Current inventory may include a balance of garments from a previous
specification. EVERGREEN INTERNATIONAL ships by FIFO accounting practice (First in
First out). Please contact EVERGREEN INTERNATIONAL Customer Service with any
questions.
Order Placing and Shipping
Most in-stock credit approved orders are shipped the same day they are placed. Please
consult your Customer Service Representative for shipment date confirmation. Additions to
orders already placed will be considered a “new order” and written as a new purchase
order. All merchandise will be shipped FOB origin or CIF.
Confirmations
If you did not receive a confirmation, we did not receive your order. EVERGREEN
INTERNATIONAL
will not pay for expedited shipments on orders that were not confirmed. Please contact
your customer service representative if you did not receive a confirmation.
Shipping Issues
EVERGREEN INTERNATIONAL will not be responsible for non-delivery, delay, loss, or
damaged during shipment. All merchandise is shipped FOB origin or CIF.
Residential Delivery
Shipping to a residential address will incur additional fees for both small packages and
pallet shipments which the Buyer is responsible for. Buyers should also notify on their
purchase orders that the ship to address is residential.
Signature Required
EVERGREEN INTERNATIONAL will send all shipments signature required.
Pick-up & Delivery
EVERGREEN INTERNATIONAL will ship merchandise specified by the customer. All
freight claims for missing or damaged merchandise must be filed directly with carrier. Customer pick-up service is available from 8:30am to 5:30 pm PST, Monday through
Friday. Please call ahead to confirm your order is ready for pick up or for pick-up time.
Shipping Discrepancies
Due to possible human error, it is the buyer/consignees responsibility to verify that the
merchandise received matches what was ordered and resolve any claims with
EVERGREEN INTERNATIONAL before garments are altered. EVERGREEN
INTERNATIONAL will not accept any claims if garments are altered due to incorrect
shipments.
Embellished Merchandise
It is the Buyer’s responsibility to thoroughly inspect and test all merchandise before
washing, printing, or any type of decorating. The embellishment processes conducted by
the buyer are beyond our control. Thus, once merchandise is altered in any way or form,
the buyer cannot return or make any exchanges.
Returns and Claim Policy
It is the Buyer’s responsibility to inspect and test all merchandise before washing, printing, or any type of decorating. BUYERS BE AWARE!!! Once merchandise is altered in any way,
the Buyer cannot return or make any exchanges.
Claims and Cancellations
All claims must be made within 14 days from receipt of goods. Returns will be accepted
only with prior authorization. Return shipments will be refused if not accompanied with a
Return Merchandise Authorization code. A 15% restocking fee applies to returns beyond
EVERGREEN INTERNATIONAL control.
Discharge Printing
If you plan to discharge print on EVERGREEN INTERNATIONALl garments please note
the following: EVERGREEN INTERNATIONAL does its very best to provide garments for
discharge printing including reactive dyeing, testing for discharge printability, maintaining
tested inventory and shipping each discharge print order from the same fabric/garment lot
or advising of any inventory variances. EVERGREEN INTERNATIONAL will ship specific
discharge print tested product when requested for your discharge print business. It is the
responsibility of the buyer to advise that the order is for discharge printing. You must test
your discharge print process on a number of garments received. If you have any question
with the test print results you can return any unprinted garments for credit or replacement. When in production if shirts fail to discharge it is up to the printer to stop production and
return unprinted shirts. EVERGREEN INTERNATIONAL will not give credit or reimburse
for any printed shirts that failed discharge printing. EVERGREEN INTERNATIONAL will not
be responsible for shipping charges, printing charges, printed garments or any other
charges involved with your discharge print process. If you did not request your order for
discharge printing there is a 15% restocking fee on the returned unprinted garments.
Country of Origin
EVERGREEN INTERNATIONAL Manufactures garments in Pakistan. Re-Label orders are available from our New York warehouse. Please confirm quotes and
minimums. Samples will be shipped at a per piece unit price, plus freight cost. Samples are available
upon request and cannot be returned.
Burnout Product
Due to the nature of the burnout process, no two shirts are alike. Variation in the color
and/or pattern will be apparent and contributes to the unique properties of the product.
By signing this document you agree to policy and terms listed. BUYER-READ
CAREFULLY BEFORE SIGNING!
Company Name__________________________________________
Print Name ________________________
Signature _________________________
Date